We know it’s been a challenging time for many travelers, especially with the recent disruptions in the U.S. Our thoughts are with everyone affected.
As a small, family-run hotel, we rely on a very limited seasonal window to support our staff and care for our building. Because of this, we’re unable to make exceptions to our cancellation policy which can be reviewed in detail on the reservations page. While booking please look for BOOKING POLICIES.
We truly appreciate your understanding. It allows us to provide fair and consistent treatment to all our guests and our hardworking team.
We strongly encourage all guests to purchase travel and cancellation insurance to help protect against unexpected changes.
Thank you for your kindness and support, it means the world to our small team here at El Velero.
Warm regards,
The El Velero Family
